Business Analyst (E-Commerce)

Job description About The Role We are seeking a driven Business Analyst to join our Data Analytics function. You will help unlock insights from our transaction, marketing, traffic, and operational data to guide strategic and tactical decisions across the business. As a key team member, you will partner closely with stakeholders in marketing, operations, finance, and tech to turn data into business impact. Key Responsibilities Design, develop, and maintain dashboards, reports, and visualizations (primarily in Power BI) for stakeholders across functions. Write, validate, and optimize SQL queries to collect, transform, and analyze data from multiple sources (databases, APIs, logs, etc.). Conduct deep dive, ad hoc, and trend analyses to identify growth opportunities, risks, and performance drivers. Present findings and recommendations in clear, compelling formats to non technical audiences (executive summaries, slide decks, reports). Partner with cross functional teams (marketing, operations, logistics, finance, tech) to understand business challenges, define KPIs, and monitor progress. Ensure data quality, consistency, and integrity across reporting pipelines. Manage competing priorities and deliver under deadlines, in a fast-paced, evolving environment. Qualifications Skills Bachelor s degree in Business, Economics, Statistics, Analytics, Computer Science, or related discipline. 1 3 years experience as a Business Analyst or Data Analyst, ideally within e commerce, retail, or digital business settings. Proficient in SQL (e.g. query writing, joins, aggregations, subqueries, performance tuning). Strong experience with Power BI (or similar BI tools) for dashboarding, data modeling, DAX, and visualization best practices. Advanced Excel skills (pivot tables, lookup functions, advanced formulas, charting). Excellent communication skills capable of translating technical analysis into business insights for diverse audiences. Ability to work autonomously with minimal supervision, yet collaborate effectively in a team environment. Proven ability to manage multiple tasks and meet deadlines in a dynamic setting. High attention to detail, strong analytical mind, and a business-oriented mindset. Preferred (Nice to Have) Familiarity with e commerce marketplace data (Shopee, Lazada, Amazon, etc.) or digital marketing analytics (Google Analytics, Facebook Ads, etc.). Understanding of A/B testing and experimentation frameworks. Role: Business Analyst Industry Type: Gems & Jewellery Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics

Required Skills: Computer science, Supply chain management, Google Analytics, Data modeling, Analytical, Data quality, Digital marketing, Operations